[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “WE HATE LONG LINES.”
Bottom Text: “AS MUCH AS YOU DO.”]In an ideal world lines wouldn’t exist. You get in an out with everything you were looking for and we don’t get yelled at for not having enough people to serve you. Unfortunately the real world doesn’t work like that so please, work with us, so we can make this process as smooth and painless as possible.
[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “Customers who walk”
Bottom Text: “behind the counter”]Like many other stores, we have certain items on shelves behind the counter/register to keep them from getting stolen/keep them safe. Every single day, multiple people just wander behind the counter like they own the place. Would you do that at any other store??? Is this ever acceptable? They also reach over the side of the counter to grab things. Sometimes people ask if they can go behind the counter to look at things, and when I tell them I can take anything down for them to look at, they sometimes say, “I can’t see.” The only thing I can do if you can’t see four feet ahead of you is to recommend glasses, like I wear every day for being nearsighted.
[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “I’M IN A HURRY, CAN YOU CHECK ME OUT?”
Bottom Text: “SURE!” TAKE MORE TIME THAN USUAL.]Why do people assume their time is more important than everyone else’s time? I stopped literally not even after the second item to call backup for the front lanes. And I took forever bagging his items. He had to catch the bus, you’d think if you were in that much of a hurry, you’d leave yourself more time than 2 minutes to checkout and get to the bus stop.
To text: “YOUR PRICE SAYS $19.99,”
Bottom text: “BUT MY IPHONE SCANNER SAYS IT’S $15.87.”
Oh, my apologies, I didn’t realize that your iPhone’s scanner app was the law in this store. Let me change the price, just for you!
This couple insisted on arguing the price for a good minute or two.
[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “MY CHECKOUT”
Bottom Text: “IS A PERFECT PLACE FOR YOU TO RE-ORGANISE YOUR ENTIRE WALLET/PURSE”]
I will get this at least once a day, and it is usually when I’m on an express checkout with a huge line. The customer will wait till the very end of the transaction, will finish paying, then take out all their cards and receipts, and put them back in one by one. Sometimes they even completely empty their purse to re arrange it or whatever.
I always just move on to the next customer anyway, and put the next customers items in what little counter space is left around the previous customers crap, making it obvious that they should be going away now. They will give me dirty looks, but I will just interact with the next customer and ignore them. I seriously do not get how people think that is the perfect time to sit and reorganise their shit, right in everyone’s way.
Don’t get me wrong, I am patient with most people, and I give people time to move along with their stuff. But when they blatantly just want to be in the way and hold everyone up, fuck them. Plus, if they just moved down the belt a few feet, there is more counter space for them to use that is not in the way! >.<
[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “TEN ITEMS TO RETURN.”
Bottom Text: “TEN DIFFERENT RECEIPTS.”]We’ve all had this customer, who waits until they’ve got a collection of things to return. The way our system is set up we have to do each return separately too. These customers take up at least fifteen minutes of mine, and everyone else’s time. UGH
[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “INSERT TOP TEXT HERE.”
Bottom Text: “INSERT BOTTOM TEXT HERE.”]Every time there’s like 2+ people in line. Every single time. Like they never learned in kindergarten to wait their turn and stand in line. For fucks sake. Clearly if we had another cashier to come up, I would have already called them by now, thanks though.
This happens quite a lot where I work. I work in a shop on campus in my halls of residence, and nearly every time I’ve been there something like this happens. Chewing gum is only 55 pence. HAVE YOU NOTHING SMALLER?!
[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “’I’M IN A HURRY.’”
Bottom Text: “BUT NOT IN THAT MUCH OF A HURRY, SINCE I CAN APPARENTLY TAKE MY TIME TO COMPLAIN TO YOUR BOSS.”]yuppp, happened this morning. She just woke up on the wrong side of life, I mean bed, today. She got mad at almost every employee in the store before she came to me to ring up her items. Then she decided to pay for $17 worth of stuff with a $100 bill, effectively clearing out my till. THEN, she complained to my manager for 5 minutes. All the while talking about how much of a hurry she was in. Go figure.
[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “I’M JUST LOOKING!!!”
Bottom Text: “WELL GOOD THE FUCK FOR YOU”]Today, I was just grabbing an item off the shelf for another customer and happened to turn my head in the direction of this woman, who informed me in a shrill voice that she was just looking. I smiled widely at her and said, “Good for you,” and walked away. Sometimes, I feel like all customers want is a gold star for just looking (you get a double gold star if you master the talent of just looking with your hands! Before I worked retail, I didn’t know it was possible to look with your hands. Good job, customers).
[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “CUSTOMER ONLY BUYS LOTTERY TICKETS AND SCRATCHCARDS.”
Bottom Text: “CAN I GET A BAG FOR THAT PLEASE?”]
[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “Those few terrifying moments.”
Bottom Text: “Where a customer carefully reads over their receipt.”]I dunno about any other robins, but those few moments give me more panic attacks than anything else. Not because I did anything wrong on purpose, but depending on the customer if there are any mistakes, all holy hell breaks loose. Rarely do I get “receipt-checkers” who don’t freak out like I was trying to swindle them.
Ugh. So I had this lady in my store, asking me so many questions and pulling things off the racks and leaving them flopped over the rails and pulling out shirts that were in PERFECTLY FOLDED PILES and just left them in all in a pile on the front table. I hate it when people make a mess in my store, but usually, they make a mess because they’re searching for something they’re actually going to buy. Not this bitch. She destroyed my store and just walked out. Ugh.