Causton

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “ WHEN CUSTOMERS HAVE .”

Bottom Text:  SELECTIVE BLINDNESS .”]

Two words. Campri Thermals.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “HANDS CUSTOMER RECEIPT.”

Bottom Text: “THEY STAND THERE AND SEARCH IT FOR SOMETHING TO BE MAD ABOUT.”]

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “YOU CAN BE ETHICAL”

Bottom Text: “OR YOU CAN KEEP YOUR JOB”]

The only way to actually meet some of corporate’s new goals is to flat-out lie to customers. This is not what I signed on for.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “FEELING LIKE YOUR WHOLE JOB”

Bottom Text: “IS HAVING TO BE PLEASANT TO UNPLEASANT PEOPLE”]

Some days at customer service, man.  

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “I’M SORRY, WE’RE A SMALL VOLUME STORE AND WE DON’T HAVE MUCH SELECTION.”

Bottom Text: “BUT LOOK HOW BIG THIS PLACE IS!”]

Yo, Target Robin for the time being. I finally get to quit soon! *Dances*

Anyway, I work at one of the smallest Targets in the area. As a result, we don’t have much selection. I can’t tell you how many times I wasn’t able to find something for someone because they saw it on the website or saw it in another Target. 

Generally I’m met with a begrudging understanding, but one evening I had this older gentleman wave his arms and say to me: “But look how BIG this place is!”

I was at a loss for words. Obviously he’s never been in a super Target. We’re practically a corner store compared to those.

Ah, well.

I don’t understand why people think our store is so big compared to others as well. It’s one of the biggest in the shopping centre, but I mean, have you even been to Lillywhites?!?

fuckyeahretailrobin:

Walmart Robin here. This quote makes me laugh so much. Oh we wouldn’t give you a discount on perfectly good merchandise? You had to wait in line for 5 minutes? Our store will crumble to bits without you purchasing your weekly pack of gum.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “PAYS THE EXACT TOTAL”

Bottom Text: “IN CHANGE”

There’s nothing us cashiers enjoy more than counting out pennies, nickles, dimes, and quarters for a total greater than 3 dollars. I especially love it when i have a whole line of customers who have their money ready behind them; I don’t care if you’re trying to get rid of all your change, i can see the green in your wallet; you better pay with some of that too.

fuckyeahretailrobin:

Big Red K Store robin again! I thought that this would be obvious, but obviously not!

People are always leaning over the counter to see the register screen to be sure that the price is right, and they’re ALWAYS getting all up in my personal space. I’ve started looking at them flatly and going “Do you want to know the price of something?” ‘cause I don’t like people getting up in my bubble. 

Well, one day I had a lady that went around to the other side of the register, stood RIGHT BEHIND ME, and all of a sudden starts pushing buttons on the bottom of the register…WTF? I said “Please don’t touch that” and she went, “Well I was brightening the screen so that I could see the prices” If you wanted me to brighten it, just fuckin’ ask!

Then there was another time, I was ringing out a woman without incident. Her hand brushed against my shirt, which was odd, but I brushed if off as an accident. She then proceeds to reach over again, GRABS MY HAND, and shrieks “Let me see your rings!” Umm…If you wanted to see my rings, you could have asked me. DON’T FUCKIN’ TOUCH ME.

How would they like it if I walked into their job and started touching them and pushing buttons on their computers?!

fuckyeahretailrobin:

Hello fellow robins, wonder if anyone can relate to this? I work in a very upmarket area of London (UK) and we get this at least once a month, usually from bejeweled, Range-Rovered upper-upper-class snotbags. It used to really throw me off when I started, until my boss (bless him) told me “Well then that’s THEIR problem, if they give you trouble tell them to come talk to me and I’ll help the see the light”.

Nowadays when I get this I just look back at them noncommittally, carry on at my own pace, say something like “Well that was very brave, the traffic wardens around here are just TERRIBLE” and gloat over their impotent rage.

Poetic justice: once one of these comedians actually got a ticket, then stormed back into our store in a righteous rage and DEMANDED we give her a credit note for her troubles. Thus she found out we do NOT do credit notes. Ever. For any reason. Fun times.

fuckyeahretailrobin:

A customer got shirty with me one day about our returns policy - basically, we don’t do cash refunds unless something is faulty but we offer exchange or a credit note which lasts for two years. This happens a lot after Christmas. The lady I served told me she probably wouldn’t come back to my store after she’d spent the gift card, and I barely stopped myself from replying ‘So I won’t have to serve you again? Great!’.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “FOR $2 WHO WOULD BOTHER RETURNING IT?”

Bottom Text: “YOU’D BE SURPRISED.”]

When customers underestimate other customers. 

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “THIS HAS NO TAG, I’LL HAVE TO LOOK IT UP QUICKLY”

Bottom Text: “OH, IT WAS $12.95”]

And then they act snippy when I still have to take the time to look it up. Ok thank you for telling me the price, but I still have to find this exact item in our system, and telling me the price doesn’t help. Do you expect me to just search through everything we sell that’s $12.95? Do you think I’m going to put “misc item” into the system and attach a price to it?

Seriously, this happens all the time. It’s like people don’t realize that the exact things they buy show up on their receipt, and they show up because of a little thing called a SKU, which is what I need to know. It’s not like my store is different from any other one.

(I know this sounds really snarky, and you can’t expect people to know how our registers work, but I still feel like this is kind of a common sense thing.)

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “TELLING ME TO HURRY UP WILL ONLY MAKE ME GO SLOWER.”

Bottom Text: “I PROMISE.”]

Know why? Because EFF YOU!

Seriously, though. I know we’ve all experienced this sort of thing.  Telling me to hurry up doesn’t help you - in fact, it makes me go slower because a) an hurry on your part does not constitute an emergency on mine b) I work pretty damned fast, and usually have people who buy what you just bought out of line in less than a minute and c) because I will, in fact, stare blankly at you while my brain resets.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “WOULD YOU LIKE A SIX INCH OR A FOOTLONG?.”

Bottom Text: “YEAH.”]

I work at subway and this literally happens to me ten times a day. People are constantly on the phone, walking away from me, or ignoring everything I say because people don’t know how to pay attention. If only I got paid an extra 8.00 every time a customer disregarded me.

If unsure about response, almost assume they went for the most expensive option!